FederGEX — Terms of Service

Version: 1.8 Last updated: 1 October 2026

1. Provider and scope

FederGEX is a brand operated by Federico Sanna (the “Provider”, “we”, “us”, or “our”). FederGEX is a brand name and does not itself identify a separate legal entity.

These Terms govern the FederGEX website at federgex.com, the dashboard at app.federgex.com, our personal API access, our NinjaTrader 8 indicators, and our official Telegram channels and related support services (together, the “Service”).

Contact email: federgex@gmail.com. Telegram support: https://t.me/FederGEX. WhatsApp support: https://wa.me/qr/LTOYXSDSMYYIF1.

Before purchasing, you must have the opportunity to review these Terms and the applicable subscription description. A paid subscription contract is concluded when we confirm successful payment and acceptance of your order. Access is activated immediately following confirmation, subject to the applicable withdrawal arrangements in Section 7. Keep your payment confirmation and a copy of the Terms applicable to your purchase. This does not affect our obligations to provide contractual confirmation on a durable medium under applicable law.

Free access is subject to these Terms to the extent applicable. Mandatory rights under applicable law prevail over any conflicting provision. Accepting these Terms does not constitute consent to optional marketing.

2. Nature of the dashboard, separate Telegram content, and trading risk

Dashboard and data tools

The primary purpose of FederGEX is to provide access to options and futures market data, derived metrics, and tools for displaying and processing that information through the FederGEX Dashboard. Depending on the plan, these include options gamma exposure (GEX), Zero Gamma, strike profiles, futures order flow, DOM, heatmaps, charts, and related data features. Elite also includes the documented personal options/GEX API and NinjaTrader 8 indicators.

The dashboard subscription supplies data and tools that users interpret independently. It is not a subscription to market commentary, personalized analysis, trading recommendations, or signals. Calculated metrics, displayed levels, profiles, and indicators are data outputs and analytical tools, rather than an assessment of the subscriber’s financial circumstances or investment suitability.

Separate Telegram commentary

General market analysis and commentary are published separately in FederGEX Channel on Telegram, primarily concerning the S&P 500. This public community content is distinct from the data and tools supplied through the paid dashboard. Purchasing Pro or Elite does not purchase a personalized market-analysis service or a guaranteed schedule of individual commentary. The Telegram resources described in Section 4 remain available under their stated access conditions.

We do not provide personalized investment advice, portfolio management, brokerage services, custody of funds, or execution of orders. Neither the dashboard tools nor general Telegram content assess your financial circumstances, objectives, experience, or suitability for any investment. The legal treatment of any particular public communication depends on its actual content and applicable law; describing Telegram content as separate does not disapply regulatory obligations that may attach to it.

Trading risk

You make your own trading decisions. Trading options, futures, leveraged products, and other financial instruments can result in substantial losses, including losses exceeding your initial investment where the instrument permits. No data output, subscription, indicator, market level, Telegram commentary, or example guarantees profitability or a particular outcome. Historical results, simulated results, and selected examples are not reliable guarantees of future performance.

3. Eligibility and personal subscriptions

You must be at least 18 years old and have legal capacity to enter into this contract. You must provide accurate account and billing information and keep it current.

Subscriptions are individual and belong to the registered subscriber. They may be used for that subscriber’s own trading and analysis, subject to applicable data licensing conditions. A personal subscription does not authorize shared use by a team, trading desk, clients, or other persons. Organizational access or services delivered to third parties require a separate written agreement.

The Service is offered internationally, subject to applicable legal and data licensing restrictions. Nothing in these Terms removes mandatory consumer rights that apply to your purchase. Consumer and business status depend on the purpose and circumstances of the purchase, not merely the label of the plan.

4. Plans and included access

The plan description shown before purchase and your order confirmation identify the features included in your subscription. At the date of these Terms, the plans are:

The Elite API supplies the documented options/GEX data only. Futures data is not supplied through that API. Elite NinjaTrader 8 options indicators use your personal FederGEX API key and the options data supplied through it. Futures features in NinjaTrader 8 require an appropriate external datafeed obtained by you.

Telegram ecosystem and free resources

Free, Pro, and Elite users may access the following public channels. FederGEX Home is the central hub linking the official channels and resources:

The free indicator associated with FederGEX Bot uses the Telegram channel’s data/API mechanism as described in its documentation. It is distinct from the Elite personal snapshot API, does not grant access to that API, and is not subject to an Elite entitlement merely because it runs on NinjaTrader 8. Other free indicators have their own documented functionality, dependencies, and installation requirements. Free channel updates are periodic publications, not a promise of continuous real-time market data.

FederGEX Elite is a separate private channel reserved exclusively for active Elite subscribers. Its access link is available in the Elite subscriber’s Personal Area and must not be shared. Admission and removal are handled manually by FederGEX after checking subscription entitlement; they are not automatic consequences of payment or cancellation. If you need help obtaining access, contact official support. Any administrative delay in removal does not extend your entitlement or authorize continued use after it ends. The channel supplies the latest official Elite indicators, updates, new releases, bug fixes, installation and configuration guides, feature information, and personal API documentation. Elite indicators use the account holder’s personal FederGEX API key from the Personal Area. Neither Free nor Pro includes access to the private Elite channel, Elite indicators, or that personal API.

Public availability of a designated free indicator permits personal download and use under its stated license. It does not authorize redistribution of its package, modification of protected components, or sharing of private access credentials. The restriction on sharing private Elite access does not prohibit linking to official public channels.

The Free plan does not include paid dashboard access. Access to Telegram resources also depends on Telegram availability and its applicable platform terms. Posting schedules refer to documented market sessions and may be affected by market closures or interruptions under Section 12. Announcements in Telegram supplement, rather than replace, individual contractual notices required under these Terms or applicable law. A feature announced as upcoming is not an existing subscription entitlement unless explicitly included in the order.

Prices are in euros. Any applicable taxes and the total recurring amount payable are disclosed before purchase. Third-party software, platform licenses, brokerage services, and external datafeeds are not included unless expressly stated.

5. Billing, promotional prices, and plan changes

Paid plans renew automatically every month. Payments are processed through Stripe. By subscribing, you authorize recurring charges for the price and billing frequency disclosed at checkout until you cancel. Your account and payment confirmation identify the billing period and renewal date. A monthly billing period follows the subscription’s billing dates and is not necessarily 30 days.

Promotional price protection

If you subscribe at an eligible promotional price, that recurring base subscription price is maintained for as long as the same subscription remains continuously active. The end of the public promotion does not, by itself, increase that price for a continuously active subscriber. Mandatory tax changes are treated according to applicable law and do not constitute an increase in the protected base price.

If you cancel but reverse the cancellation before the subscription ends, continuity is maintained. If your subscription ends and you later subscribe again, the price and offer available when you resubscribe apply. You may use a promotional price again if it is still available and you meet its eligibility conditions; an expired offer is not restored.

Coupon and referral offers are subject to the conditions disclosed before purchase. A different coupon price is protected only if its offer expressly includes that protection. A change of plan may change the applicable price; the new price and any effect on promotional eligibility must be shown before you accept the change.

Payments and changes

If a payment fails, we may notify you, retry the payment through the payment processor, and restrict or suspend paid access until payment is resolved. If the subscription actually ends because payment remains outstanding, a later subscription is subject to the then-current offer. A temporary failed payment that is resolved before the subscription ends does not by itself remove price protection.

Any available upgrade or downgrade must disclose its effective date, the resulting price, and any immediate or proportional charge before you confirm it. No additional charge or plan change is authorized by these Terms alone.

For subscriptions without promotional price protection, we will provide at least 30 days’ advance notice by email of a price increase, allowing you to cancel before it takes effect. This does not permit us to override the price protection promised above.

6. Cancellation and commercial refund policy

You may cancel automatic renewal at any time through your account’s subscription management area. Cancel before the next renewal is processed to avoid the next charge. Cancellation stops future renewals and normally leaves paid access available until the end of the period already paid for. If subscription management is unavailable, contact federgex@gmail.com promptly so we can process your request.

All subscription purchases are final as a matter of our commercial refund policy, subject to mandatory rights under applicable law. We do not offer a satisfaction guarantee or voluntary refunds or credits for change of mind, non-use, personal preferences, trading outcomes, or partially used billing periods.

This policy does not exclude a statutory right of withdrawal, a refund for an erroneous or duplicate charge, or remedies for failure to supply the Service or lack of conformity. Sections 7 and 12 explain those rights. Cancellation of renewal, statutory withdrawal, and termination for a defective service are different procedures with different effects.

After Elite access expires, its personal API, Elite indicator access, and private Elite Telegram channel entitlement end. If you change to a plan that does not include those features, their entitlement ends when that change takes effect. Public Free resources remain available under their access conditions. Removal from the private channel does not depend on you voluntarily leaving it.

7. Consumer withdrawal and immediate activation

If you are a consumer entitled to withdrawal rights under Italian or other applicable consumer law, you generally have 14 days from conclusion of the initial service contract to withdraw without giving a reason. Any additional mandatory rights under your applicable law remain unaffected.

Continuing digital services

For continuing digital services, including ongoing dashboard and API access where legally classified as services, immediate activation does not itself eliminate your statutory withdrawal right. If you expressly request supply to begin during the withdrawal period, and the required information has been provided, we may charge the legally permitted proportionate amount for the service supplied up to the time you communicate withdrawal. The remainder of your payment is refunded as required by law. If the legal conditions for charging that amount are not met, we will not deduct it.

For services, loss of the withdrawal right upon full performance applies only where all statutory conditions are met. We do not treat the first login or mere activation of a continuing subscription as full performance.

Separately identified digital content

If an offer separately identifies digital content not supplied on a tangible medium, any exclusion of withdrawal after supply begins applies only where legally available and where you have given prior express consent, acknowledged the resulting loss of withdrawal rights, and received the required contractual confirmation. This exception does not automatically extend to the rest of a continuing subscription.

How to withdraw

Send a clear statement of your decision to withdraw to federgex@gmail.com before the applicable deadline. You may use the model form in Section 20 but do not have to. Requesting withdrawal through another legally valid method remains possible. Any mandatory requirement to provide an online withdrawal function remains unaffected.

We will refund amounts due without undue delay and within 14 days after being informed of your withdrawal, using the original payment method unless you expressly agree otherwise, without refund fees. We may deactivate access when withdrawal takes effect. You must then stop using the withdrawn services and associated keys.

These Terms alone do not constitute an express request for early performance or an acknowledgement of loss of withdrawal rights. Any such request or consent must be obtained separately where required by law.

8. Account security and device use

Keep your login credentials, sessions, personal API key, and indicator access confidential. Do not sell, lend, transfer, publish, or share them, including with another FederGEX subscriber. You remain responsible for your own use and for taking reasonable steps to secure your account; this does not make you automatically liable for every unauthorized act regardless of fault.

You may access the web dashboard from different personal devices, but only one device may actively access the dashboard at a time. Stop active dashboard use on the first device before switching to another. This is a dashboard access restriction: it does not prohibit you from using NinjaTrader 8 indicators or personal API integrations concurrently with the dashboard, including on a different device, provided all use is by you alone. Indicators and API integrations are subject to the personal-license restrictions and API limits below, rather than a separate one-device restriction imposed by this clause.

Tell us promptly at federgex@gmail.com if you suspect compromise. We may invalidate sessions, rotate keys, or temporarily restrict access where reasonably necessary for security. Any security monitoring involving personal data is described in our Privacy Policy.

9. License and prohibited use

During your entitlement, we grant you a limited, non-exclusive, non-transferable license to use the included Service for your own analysis, subject to these Terms. No ownership in our software, datasets, or content is transferred.

You must not:

• Share accounts, credentials, API keys, indicator files or licenses, or grant another person interactive access to your dashboard or tools.
• Resell, sublicense, mirror, relay, or redistribute a datafeed, API output, indicator package, or subscription access to any third party, even another subscriber.
• Extract or scrape data in bulk beyond the expressly permitted API and export functions, or bypass authentication, rate limits, plan restrictions, licensing, or security controls.
• Modify, tamper with, inject code into, or interfere with our hosted dashboard, infrastructure, or licensed tools; this does not prohibit ordinary settings, permitted chart tools, or documented personal API integrations.
• Copy or adapt protected Service components to create or supply a competing service, or use our data to provide a product or service to others without written authorization.
• Introduce malware, overload the Service, access another user’s data, impersonate others, or use the Service unlawfully.

Restrictions on modification, decompilation, and reverse engineering apply only to the extent permitted by law and do not exclude mandatory statutory exceptions.

These Terms do not impose a blanket ban on occasional screenshots or recordings of your own analysis. Such use must not expose credentials or keys, redistribute an indicator, function as a live or substitute datafeed, or disclose content you have no right to publish. Applicable third-party data and intellectual property restrictions still apply. Attribution alone does not create redistribution rights. Seek written permission before continuous broadcasts, systematic republication, or commercial redistribution.

10. Personal API and custom integrations

Elite API access is for your own tools, charts, and analysis. You may build personal integrations using the documented options/GEX endpoints. You may not provide the key, API access, or resulting data service to other people or clients. Futures order flow is not included in the FederGEX API.

Your personal API key is available in the FederGEX Personal Area and is linked to your account. It may be used by official Elite indicators and your own indicators, applications, dashboards, or research tools. API integrations and Elite indicators require an active internet connection and a valid Elite entitlement.

Current request limits are:

This allowance is shared across integrations. Requests from all official indicators and custom integrations using the same key count toward that key’s allowance; using separate applications or devices does not create separate allowances. Do not circumvent limits by rotating keys, IP addresses, or requests through third parties.

The snapshot API uses cached data refreshed by our infrastructure. More frequent requests do not necessarily return newer data. Your integration should assess snapshot timestamps and freshness information and avoid unnecessary polling. Exceeding a permitted limit may result in HTTP 429 (Too Many Requests); wait before retrying and reduce request frequency. Temporary throttling is distinct from cancellation of the subscription.

The current snapshot endpoint is GET https://app.federgex.com/api/v1/snapshot?channel=SPX, with authentication through the x-api-key header. Supported channel values are SPX, SPY, NDX, QQQ, GLD, and USO. Depending on the instrument and available data, a snapshot can contain spot price, Zero Gamma, major positive and negative gamma levels, net GEX by volume and open interest, strike-level gamma, Flow and Build analytics, and timestamps or freshness information. The API documentation describes the current response schema; this description does not guarantee every field is present in every response.

Protect your key and do not embed it in publicly accessible source code or applications. Report compromised keys promptly. Changes to endpoints, limits, or included functionality are subject to Section 15 and applicable notice requirements.

We may restrict API access to address abuse, documented limit violations, or a material security or stability threat. Where practical, we will notify you and allow correction; urgent protective action may occur first. Material changes to included functionality are governed by Section 15. Your custom code, its maintenance, and its execution are your responsibility; custom development is not included unless agreed separately.

11. NinjaTrader 8 and technical requirements

The Free plan includes the designated free indicator described in Section 4; its requirements and access arrangements are those disclosed in its installation documentation. The following Elite entitlement and personal API conditions apply to the Elite indicators, not automatically to the free indicator.

Elite includes the FederGEX indicators identified in the plan documentation. Their access is tied to your personal API key and active Elite entitlement; sharing the key or indicator package is prohibited. FederGEX-supplied options data covers the documented options instruments. Futures features require a compatible datafeed supplied under your own arrangements, including appropriate market depth where the feature requires it.

You are responsible for obtaining a compatible NinjaTrader 8 installation, any required platform licenses, external feed subscriptions, internet connection, and suitable equipment. Supported versions, dependencies, installation instructions, and feature-specific requirements must be disclosed in the product documentation before purchase. NinjaTrader and external feed providers are separate third parties; no affiliation or endorsement is implied.

Changes to supported software and essential requirements are subject to Section 15 and mandatory conformity obligations. We cannot guarantee compatibility with every third-party configuration. This does not exclude remedies where compatibility was expressly promised or otherwise legally required.

12. Data, availability, and consumer remedies

Sessions, saved settings, and historical data

The Service provides the sessions available within the platform, not a historical archive or historical data subscription. It does not include a right to replay past sessions or retrieve earlier market snapshots outside the sessions actually available. API snapshots describe the available current analytical state, not a historical download service.

Where dashboard drawing or setting save functions are provided, access to those saved items depends on your active entitlement to the relevant dashboard features. Cancellation of renewal alone does not end this access before the paid period expires. Once the applicable paid entitlement ends, saved drawings and settings are no longer available through those features. A plan change permits access only to the features included in the new plan. Later resubscription does not carry a promise that previous drawings or settings will be restored.

Loss of in-product access is distinct from deletion or retention of stored information. Actual retention and deletion practices must be described in the Privacy Policy where personal data is involved. This section does not exclude any mandatory right to retrieve eligible user-provided or user-created content. Save permitted copies of important work while access is available; no external market-data redistribution rights are granted.

Options: RTH only

FederGEX options data and analytics for SPX, SPY, NDX, QQQ, GLD and USO are supplied and updated only during the regular U.S. cash-market session (RTH), normally 09:30–16:00 America/New_York on trading days, subject to holidays and early closes. FederGEX does not supply ETH, pre-market, after-hours or overnight options updates, even where an underlying instrument or options venue offers extended trading. This restriction applies to the options dashboard, options API and FederGEX-fed options indicators and publications. Any last available snapshot or level that remains visible outside RTH is not a new live update.

Futures: RTH and ETH

Futures dashboard data for ES, NQ, GC and CL is available during the applicable exchange trading sessions, including extended and overnight hours (ETH), subject to daily maintenance breaks, weekends, holidays, early closes, trading halts and feed availability. The RTH-only restriction for options does not apply to futures. Trading sessions follow each instrument’s exchange calendar; local opening and closing times vary with time zones and daylight-saving changes.

Futures dashboard collection starts on connection

The futures dashboard begins collecting and accumulating data for the user when the user opens and connects to it. It does not promise backfilling of earlier activity from before that connection or a complete session history. Accumulation depends on the dashboard remaining connected; a disconnection or reopening may leave gaps, and no historical archive or guaranteed recovery is included. This describes the web dashboard; NinjaTrader 8 futures indicators use the user’s own external datafeed and their documented behaviour.

Market data and availability

Market data and derived metrics may depend on third-party sources, market calendars, exchange sessions, processing methods, and infrastructure. They may be delayed, incomplete, revised, or temporarily unavailable. Options and futures can have different update windows. The documented session for each instrument governs; a closed market or the absence of new data outside the stated session is not, by itself, a service failure.

We do not promise uninterrupted availability, a particular latency, or a contractual uptime percentage unless expressly agreed. Planned maintenance, feed interruptions, and security incidents may affect access. We will take reasonable steps to address material problems and communicate significant known interruptions where practical. A third-party outage does not automatically remove our contractual or statutory responsibilities.

Derived analytics are model-based interpretations and may differ from other sources. They should not be your sole basis for trading. Subject to mandatory rights, the Service is provided on an “as available” basis without additional warranties beyond those expressly promised or legally required.

Consumers retain all mandatory rights relating to supply and conformity of digital services and content. Depending on the statutory conditions, these can include restoration of conformity at no cost within a reasonable time and without significant inconvenience, an appropriate price reduction, or termination and refund. A sufficiently serious defect may justify an immediate remedy; a minor defect does not automatically justify termination. Remedies are not limited to the initial withdrawal period.

For continuing services, any refund or reduction is assessed under applicable law, including the period of non-conformity and any prepaid period remaining after valid termination. Statutory refunds are made within the applicable deadline, without refund fees. An extension or account credit is not imposed instead of a refund legally due unless you validly agree.

Report problems to federgex@gmail.com with enough information to identify the affected feature and period. Never send passwords or full API keys in support messages.

13. Intellectual property and third-party rights

FederGEX branding, original software, dashboard design, original indicators, documentation, and original analytical content belong to the Provider or their respective licensors. Underlying market data, third-party components, platforms, and trademarks remain subject to their owners’ rights. We do not claim ownership of all financial concepts or methodologies merely because they appear in the Service.

Your license is limited by the permissions applicable to the relevant data and components. We do not grant unrestricted commercial redistribution rights. Any third-party terms you must separately accept will be identified before the relevant access or purchase; this section does not incorporate undisclosed obligations by reference.

14. Liability

To the extent permitted by applicable law, we do not accept responsibility for losses resulting solely from your independent trading decisions, the market moving against you, failure to follow disclosed technical requirements, or misuse of the Service. A trading loss alone does not establish a defect in the Service.

To the extent a limitation is legally valid in your circumstances, liability for indirect or consequential loss, including lost profit or opportunity, is excluded. This provision does not classify every trading loss as indirect or automatically exclude liability for our own actionable conduct.

Nothing excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury where liability cannot be limited, breach of mandatory public policy obligations, or any other liability or consumer remedy that cannot lawfully be excluded or limited. No statement in these Terms makes us unconditionally immune from liability.

15. Service changes and changes to these Terms

We may make reasonable changes for security, legal compliance, compatibility, correction of defects, or improvement of the Service. Material changes to an ongoing consumer digital service must meet applicable legal requirements, including a valid contractual reason, no additional charge where required, and clear notice. Where a change negatively affects access or use beyond a minor degree, any statutory advance notice, right to terminate without charge, and refund rights are preserved.

For material contractual changes, we normally provide at least 30 days’ notice by email, explain the change and effective date, and identify available cancellation or termination rights. Shorter notice may apply where necessary for urgent security or legal requirements, without overriding mandatory protections. Changes are not retroactive. Mere continued use does not waive mandatory rights or replace express consent where legally required.

The promotional price protection in Section 5 cannot be removed simply by updating these Terms. Feature notices or marketing statements do not supersede your confirmed contract without a valid change process.

16. Suspension, termination, and discontinuation

We may suspend or terminate access for serious or repeated breaches, account or key sharing, unauthorized redistribution, non-payment, or a substantiated security threat. Action must be proportionate to the issue. Where reasonable, we will explain the reason and give you an opportunity to remedy it; urgent or serious cases may require immediate restriction.

You may ask us to review a restriction by contacting federgex@gmail.com. Termination for breach does not automatically extinguish a statutory refund right. The treatment of unused payments depends on the grounds for termination and applicable law; we do not impose an automatic forfeiture in all circumstances.

If we permanently discontinue a paid service or terminate it without a breach by you, we will provide reasonable notice where possible and refund the prepaid amount attributable to the period we will not supply, subject to any further mandatory remedies. We will not replace protected subscriptions with higher prices under the guise of discontinuation.

17. Support, complaints, and privacy

Support is available by email at federgex@gmail.com, Telegram at https://t.me/FederGEX, and WhatsApp at https://wa.me/qr/LTOYXSDSMYYIF1. Email is the primary channel for contractual notices and complaints. We do not promise 24-hour availability or a fixed response time unless expressly stated. Support does not include personalized investment advice.

Standard support consists of messages, documentation, and installation or configuration guidance for FederGEX tools. Where necessary and mutually agreed, we may offer a remote assistance session. Remote assistance is assessed case by case and is not a guaranteed on-demand or continuous support service. Custom development and general troubleshooting of your broker, external feed, or unrelated software are not included unless separately agreed.

Each remote session requires your prior agreement to its scope and access method. You should remain present, may stop the session at any time, and should close unrelated sensitive applications. Any remote-control access is limited to the agreed support task. We will not ask for brokerage passwords, payment-card details, or your account password, and will not place trades or manage funds. Credentials should be entered by you without being disclosed to support. Remote assistance does not authorize unattended ongoing access or session recording; any recording requires separate notice and agreement. Personal-data processing and any remote-support providers used must be addressed in the applicable privacy information.

For complaints, provide your account email, the relevant transaction or dates, the issue, and the remedy requested. We will review complaints within a reasonable time. Any applicable consumer dispute resolution information or participation commitments will be provided as required by law; no mandatory arbitration or waiver of statutory court rights is imposed by these Terms.

Personal data is handled as described in our Privacy Policy and, where applicable, Cookie Policy. You may request account deletion through the disclosed process, subject to lawful retention obligations. Account deletion and cancellation of recurring billing are separate actions: cancellation remains available through Section 6, and deletion requests concerning an active subscription will be addressed with you without silently continuing unwanted charges.

18. Governing law and disputes

These Terms are governed by Italian law. Where applicable conflict-of-law rules protect a consumer under the mandatory law of their habitual residence, that protection is not removed by this choice of law.

Consumer disputes are subject to the courts and venue rules required by applicable consumer law. For non-consumer disputes, the competent court is determined by applicable procedural law. These Terms do not require consumers to litigate exclusively in a Provider-selected court or to waive collective or other mandatory remedies.

19. Contract interpretation

These Terms, your confirmed plan description, and the price and offer conditions accepted at checkout form the subscription agreement. A specific confirmed offer prevails over a conflicting general description, subject to mandatory law. External linked pages cannot silently change an existing confirmed subscription.

If a provision is invalid or unenforceable, it will not apply to that extent; the remaining provisions remain effective where legally possible. A failure to enforce a provision on one occasion does not waive future lawful enforcement.

These Terms are provided in English. Mandatory requirements for understandable pre-contractual information or other language requirements remain unaffected. We retain version information so the applicable terms can be identified.

20. Model withdrawal form

Complete and send this form only if you wish to exercise an applicable statutory withdrawal right. Any other clear withdrawal statement is also accepted.

To: Federico Sanna; federgex@gmail.com

I hereby give notice that I withdraw from my contract for the following service:

• Service / plan: ____________________
• Contract / subscription date: ____________________
• Consumer’s name: ____________________
• Consumer’s address: ____________________
• Account email: ____________________
• Date: ____________________
• Signature (only if submitted on paper): ____________________